top of page

Terms & Conditions

​

Welcome to Zo Design Life. These Terms and Conditions ("Terms") govern your use of our website www.zodesignlife.com and the purchase of products listed on it. By accessing our website, browsing, or making a purchase, you agree to be bound by these Terms. Please read them carefully before placing an order.

If you do not agree with these Terms, we kindly ask that you refrain from using our website.

​

1. General Information

  • Zo Design Life ("we," "our," "us") operates this website to showcase and sell design products.

  • We reserve the right to update, change, or replace any part of these Terms at our discretion. Continued use of our website after changes are posted constitutes acceptance of those changes.

​​

2. Products & Descriptions

  • Our products are made with artisanal techniques such as hand-bending, manual welding, and sand casting. As such, slight variations, marks, or irregularities may occur. These are natural characteristics of handmade items and not considered defects.

  • We strive to display colors and images of products as accurately as possible; however, we cannot guarantee that your device’s display will reflect the true product colors.

  • All product descriptions, pricing, and availability are subject to change at any time without notice.

​​

3. Orders & Payments

  • By placing an order, you agree to provide accurate, current, and complete information.

  • Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.

  • Payments must be made in full at the time of purchase through the payment methods available on the website.

​​

4. Shipping & Delivery

  • Please review our [Shipping Policy] for detailed information on processing times, shipping charges, and delivery timelines.

  • Once dispatched, we are not liable for delays caused by third-party courier services or customs clearance.

​​

5. Returns, Refunds & Cancellations

  • Please review our [Return & Refund Policy] and [Cancellation Policy] for detailed terms regarding product returns, exchanges, refunds, and cancellations.

  • Customized, discounted, or made-to-order items are not eligible for return unless they are damaged or defective upon delivery.

​​

6. Intellectual Property

  • All content on this website — including text, images, designs, graphics, and logos — is the property of Zo Design Life and is protected by applicable copyright, trademark, and intellectual property laws.

  • You may not reproduce, distribute, or exploit any content without prior written permission from us.

​​

7. Limitation of Liability

  • To the maximum extent permitted by law, Zo Design Life shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability for any claim shall not exceed the amount paid for the product in question.

​​

8. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of such external sites. Accessing them is at your own risk.

​​

9. Governing Law & Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

​​

10. Contact Us

For any questions about these Terms or related policies, please contact us at:
📧 zo.design.life@gmail.com
📞 +91 9811827792

bottom of page