Cancellation Policy
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At Zo Design Life, we want to make sure you are comfortable and confident when placing an order with us. While we strive to begin processing your order as quickly as possible, we do understand that you may sometimes need to make changes.
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Order Cancellation by Customer
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You may request a cancellation only if your order has not yet been dispatched.
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Once an order has been dispatched from our warehouse, it is no longer eligible for cancellation.
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To cancel your order, please email us at zo.design.life@gmail.com or call us at +91 9811827792 with your order details.
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Refund on Cancellation
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If your cancellation request is approved before dispatch, any payment already made will be refunded in full.
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Refund timelines may vary depending on your bank, card issuer, or payment gateway.
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Order Cancellation by Zo Design Life
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We reserve the right to cancel an order in exceptional circumstances, such as:
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o Unavailability of the product,
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o Issues with shipping to your location,
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o Errors in product information or pricing.
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In such cases, you will be notified promptly, and a full refund will be issued.
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