Shipping Policy

At Zo Design Life, we are committed to delivering your order in a timely and secure manner. Please read our shipping policy carefully to understand how and when your products will reach you.

Order Processing

Once an order is placed, it will be processed within 2–3 business days.
Orders for ready products are dispatched within 7 business days, unless otherwise specified for made-to-order or custom pieces.
Processing times may be extended during sales, holidays, or unforeseen circumstances, but we will always keep you updated.

Shipping & Delivery

Delivery timelines vary depending on the shipping destination. After dispatch, most orders are delivered within 7–30 business days.
For remote or international locations, delivery may take slightly longer due to customs clearance or local courier schedules.

Delays & Exceptions

While we strive to deliver within the mentioned time frame, delays may occasionally occur due to factors outside our control (e.g., courier delays, customs clearance, natural events).
Zo Design Life is not liable for delays once the package has been handed over to the courier service.

Incorrect Address & Failed Deliveries

Please ensure your shipping address and contact details are accurate at the time of placing the order.
Zo Design Life will not be responsible for lost packages due to incorrect or incomplete shipping information.
If a package is returned to us due to failed delivery attempts, reshipping charges may apply.

International Shipping

We ship worldwide; however, delivery timelines and shipping charges may vary depending on the destination.
Any additional duties, taxes, or customs charges applicable in the destination country must be borne by the customer.